7/25 a mistake i need to pay attention

Mission: BI assessment ,BIB, BADL,Stream-CAT "Practice"

Interview skills need to improve!!! today I met one p't who was sensitive(direct) about her disease's history , after that she came to find me twice for saying about the interview skills need to be pay attention!

Review:
1After this matter happened, how i'm going to solve it ? if after I had apologized to her ,( phone her on everning to calming down her feelings?--not suitable).what else i can do afterwards?
2.Before do any assessment, I need to look through the p't minute book, make sure which p't can agree or suitable to take the assessments.
3. After sieving unsuitable p't, that will avoind same matter happen.
4.Interview skills need to improve, for example
if i met some familiar p't again ,what interview skills i can use?

• 婉轉的方式: 不知道你現在願不願意接受問幾個問題, 不知你方便告訴我你為何要來復健?發生了什麼事情?
• 請問妳現在有時間願意接受我們的測驗嗎? 我們現在要做一些跟中風病人相關的評量,想要瞭解您目前的動作和日常生活功能的程度!